July 29, 2015
Mr. Kyle Holloran
Keller Williams Realty Richmond West
6600 W. Broad Street, Suite 150
Richmond, VA 23230
Dear Mr. Holloran,
I would like to compliment one of your real estate agents, Mr. Frank Durnett. I began my search to buy a home back in March and called on Frank because he had helped my ex-husband and I with a couple of houses we had owned in the past and had done a great job. I had a tight timeline because I had to move out of my rental home by June 30th but could not apply for a USDA loan until May 2. I looked at several houses and had a lot of ups and downs over the last few months. Frank was always there to answer my questions and get information for me so I could make my decisions. Then I was told about a house that had just come on the market the night before. It was in the area I wanted to live in and I knew we had to act fast if I was going to have any chance of getting it. I called Frank that morning, we looked at it that evening and put a contract on it that night. I just moved in to that house and I know if it hadn't been for Frank making himself available and getting the contract done so quickly, I would have lost that house to someone else. I wanted to let you know how much I appreciated Frank's assistance and I wanted to compliment him on the great job that he did for me. I am now a happy home owner and Frank helped me get there!
Today's "American Home Week" supplement to the Times- Dispatch seems to be full of home news; it was great to look at page 7 and see the article about your winning the C. Porter Vaughan Award, and being 1998's Realtor of the Year. Congratulations.
I'm still glad Mike Chenault and C. Porter Vaughan co. recommended you; you were a big help to David and me in selling our parent's home place. (how different it logics now!)
What a project you must have had putting the MLS online - no small feat! I wish our father could have met you; he always was interested in development of people, systems, and ideas and was one of the guardians of quality amateur radio service. Several years ago I remember asking if there was an equivalent of Intruder Watch for the Internet (It's needed, yes?)
Thank you for being one of the standard bearers in Richmond area real estate. Can you use David's and my names in your file of references?
I have known Frank for over 25+ years starting with the purchase of my first home. He always stayed in touch as my family grew and my housing needs changed. Frank started as my realtor for one house and over the years has become my realtor for life. I have referred Frank to other friends and he has become their realtor of choice too. Without hesitation, he is my "go to" for anything related to real estate. I believe his experience, knowledge of the industry and attention to his client's needs are unequal to any other realtor in the profession. There is no one I would trust more than Frank to handle any of my real estate needs.- Marvin
I have worked with Frank for over 15 years. I have been an active investor since 2002 and Frank has been my Realtor the entire time. Throughout that time, he has been professional, diligent, responsive and knowledgeable. He is organized and extremely conscientious as regards the buying and/or selling process from start to closing. He makes sure that he stays up to date on any trends in real estate that may affect buyers and sellers as evidenced by his many certifications and designations. I have learned a tremendous amount about real estate and real estate investing as a result of our working together. I have recommended Frank to friends and other investors and will continue to do so. His decades of knowledge and experience make him your best choice for all of your real estate needs!- Jeanette